Frequently asked questions
What I get asked most before we start. If you have another one, write to me and I'll answer it.
What's the difference between a chatbot and an AI agent?
- A chatbot answers when written to and follows a fixed script. An agent has its own tasks, memory of what happened before and tools to act: it starts at a set hour, goes into your systems, does the work and only alerts you when there's something to decide. The assistant on this site is an agent: it checks my real calendar availability, logs the conversation and knows when a topic falls outside its scope.
How much does an automation cost?
- Projects start at USD 1,500 for one contained process — a reconciliation, an expense workflow — and go up from there depending on how many systems are involved. An agent that answers, qualifies and books runs between USD 3,500 and 6,000. The criterion is always the same: the first automation has to pay for itself with the hours it frees, and the goal is a payback between two and four months. I don't work with annual contracts or retainers that begin before anything is running: we start with one contained process, with fixed scope and price, and scale it if it worked. And since I'm just starting out as a consultancy, the first three projects go at the floor of the range in exchange for being able to publish the case. You leave the free diagnostic with the estimate for yours.
Do I need to change systems or buy new software?
- No. I work on what you already have: ERP, CRM, spreadsheets, email or APIs get connected into flows that run on their own, using n8n or Make. And if a system has no API, it can still be automated with robots that operate it the way a person would. The idea is to add automation to your current operation, not replace it.
How does the work start?
- In four steps: a free diagnostic where I learn your operation and find what to automate first; a proposal with expected impact, timing, scope and price; an incremental implementation with deliveries you see working often; and support to tune and scale what works.
Will it work for my industry?
- I work with SMBs in any industry, because the focus is the workflow rather than the sector. If your business imports or exports there's a bonus: I come from over 16 years in operations and international trade.